Refund & Cancellation Policy

Cancellation terms vary slightly by tour and are listed on each individual tour's details page. The general policy below applies unless a specific package states otherwise.

Standard Policy: Full refund for cancellations made 30 or more days before departure. 50% refund for cancellations made 15–29 days before departure. No refund for cancellations made within 14 days of departure.

Limited-Availability Tours: Packages with limited seating, such as scenic rail journeys and peak-season aurora expeditions, require cancellation 45 or more days in advance for a full refund, with a 50% refund available 20–44 days before departure.

Refund Method: Approved refunds are issued to the original PayPal account or payment method used at checkout, typically within 5–10 business days.

Company-Initiated Cancellations: If Flyapeiron Canada cancels a tour due to weather, safety concerns, or insufficient bookings, travelers will be offered a full refund or the option to reschedule at no additional cost.

No-Shows: Failure to arrive at the designated pickup point on the day of departure is treated as a no-show and is not eligible for a refund.

To request a cancellation, please contact us through the Contact page with your booking details.